DevOps & Cloud Support Engineer
Eurus TechnologiesThe Role
Eurus Technologies is hiring DevOps & Cloud Support Engineers for full-time, on-site positions in Islamabad, Pakistan. The role involves supporting AWS cloud infrastructure, monitoring systems, troubleshooting technical issues, managing CI/CD pipelines, and maintaining cloud operations. Candidates should have 1–2 years of relevant experience, a Bachelor's degree in IT, Software Engineering, or Computer Science, and knowledge of AWS, Linux, networking, and DevOps tools. Rotational shifts are required.
Questions and answers
Who is hiring for DevOps & Cloud Support Engineer?
Eurus Technologies advertised this Full-time vacancy on Agency.lk. You can submit an application on this page.
What does this job involve?
Provide Level 1 operational support for AWS cloud infrastructure, DevOps tools, and hosted applications.; Monitor infrastructure, applications, services, and deployment pipelines using monitoring, logging, and alerting tools.; Respond to alerts and support tickets, perform initial troubleshooting, document findings, and escalate complex issues to senior…
What qualifications and skills are required?
Bachelor's degree in IT / Software Engineering / Computer Science.; 1 to 2 years of experience in cloud support, DevOps, system administration, or a related technical role.; Hands-on knowledge of AWS services such as EC2, S3, IAM, VPC, RDS, Route 53, CloudWatch, OS level Patching and Backups. Knowledge of Azure and GCP is a plus.
Where is this job located?
The advertised location is Islamabad, Pakistan. The work mode is On-site. Check the advert for travel and eligibility requirements.
Is remote work available?
The employer lists the work mode as On-site. Confirm any flexibility with the employer using the information in the advert.
When was this job posted?
This vacancy was posted on 7 Nov 2026.
How do I apply for this job?
Read the full advert, then use the application form on this page to provide your contact details and CV. Sign in if you already have an account.
When does the application period end?
No separate closing date is shown for this vacancy. Check the job description for any application dates and confirm that the listing is still accepting applications.
Responsibilities
- Provide Level 1 operational support for AWS cloud infrastructure, DevOps tools, and hosted applications.
- Monitor infrastructure, applications, services, and deployment pipelines using monitoring, logging, and alerting tools.
- Respond to alerts and support tickets, perform initial troubleshooting, document findings, and escalate complex issues to senior engineers.
- Review system and application logs to identify service failures, performance issues, and recurring errors.
- Perform routine operational tasks, including health checks, service restarts, storage monitoring, backup verification, and resource status reviews.
- Assist with AWS access management, IAM permissions, and basic account administration according to approved procedures.
- Support CI/CD pipelines and help investigate failed builds, deployments, and environment-related issues.
- Assist with Docker-based applications, cloud provisioning, patching, configuration management, and Infrastructure as Code tasks.
- Maintain support tickets, runbooks, troubleshooting guides, knowledge-base articles, dashboards, and operational reports.
- Participate in incident reviews, identify opportunities for automation and reliability improvements, and complete training toward Level 2 support and SRE responsibilities.
Requirements
- Bachelor's degree in IT / Software Engineering / Computer Science.
- 1 to 2 years of experience in cloud support, DevOps, system administration, or a related technical role.
- Hands-on knowledge of AWS services such as EC2, S3, IAM, VPC, RDS, Route 53, CloudWatch, OS level Patching and Backups. Knowledge of Azure and GCP is a plus.
- Good understanding of Linux administration and basic troubleshooting of servers, services, storage, and permissions.
- Knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, HTTP/HTTPS, ports, firewalls, VPNs, Routing, Switching and load balancers.
- Experience with monitoring, logging, and alerting tools such as Amazon CloudWatch, Prometheus, Grafana, ELK Stack, DataDog, splunk or similar platforms.
- Familiarity with CI/CD tools such as Jenkins, GitHub Actions, GitLab CI/CD, or AWS CodePipeline.
- Basic knowledge of Docker, containers, virtual machines, and cloud infrastructure concepts.
- Familiarity with Infrastructure as Code, configuration management, or scripting tools such as Terraform, CloudFormation, Ansible, Bash, or Python is preferred.
- Understanding of incident handling, support tickets, escalation procedures, and service-level targets.
- Strong troubleshooting, documentation, communication, and teamwork skills, with willingness to work in rotating shifts or on-call support when required.
- AWS certification or relevant Cloud or DevOps certification will be preferred.
Benefits
About Company
Information & Communications
Eurus Technologies is an IT services and consulting company headquartered in Islamabad, Pakistan, specializing in cloud computing, DevOps automation, software development, and digital transformation solutions. Founded in 2018, the company helps businesses improve scalability, security, operational efficiency, and software delivery through innovative technology solutions. Its services include cloud consulting and migration, DevOps and automation, artificial intelligence, data analytics, custom software development, cybersecurity, managed IT services, and IT staff augmentation. Eurus Technologies works with businesses across various industries, providing tailored solutions using leading cloud platforms such as Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP).
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Information Technology > Cloud & Infrastructure > DevOps
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